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Multidisciplinary professional with a strong background in Rooms division, F&B / Banqueting, Sales & Marketing, Revenue Management, Digital Marketing, Finance, Spa, Aqua park Operations, Asset Management, Fire & Safety, HACCP. Expert of Opera PMS configuration. Analytical skills in Finance KPI as GOP,NPM,GOPPAR,EBITDA, Ratios Analysis as ROA & ROE , CCC ) Training, Designing & implementing brand standards & SOP’s, learning mission & vision , Design guest experience Process, consistency and service delivery, Building Guest Loyalty Design & Process